vbaji Terms and Conditions

The following terms are used with specific meanings throughout these Terms:

• "Platform" — The vbaji website, mobile version, and all services provided through it.
• "Account" — A personal profile created through registration on the platform.
• "Bonus" — Promotional offers, gifts, or incentive benefits.
• "Bet" — Funds placed to participate in any game or event.
• "Wagering Requirement" — The total amount of bets required before a bonus can be withdrawn.

These Terms apply to all members using the platform from Bangladesh. Users are solely responsible for complying with applicable local laws.

2.1 Age Requirement

To create an account and use services on the vbaji platform, you must be at least 21 years of age. By registering, you confirm that you meet this age requirement.

2.2 Accuracy of Information

All information provided during registration must be accurate, complete, and up to date. Providing false information may result in account termination and forfeiture of any deposited funds.

2.3 One Account Policy

Each individual may operate only one account. Creating multiple accounts from the same person, address, or device is strictly prohibited. If this rule is violated, all accounts will be terminated and deposited funds and winnings may be forfeited.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) strictly confidential. Do not share your login details with any third party. Notify us immediately of any unauthorized access to your account.

3.1 Deposit Methods and Limits

Funds can be deposited on the vbaji platform using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳500.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes after verification.

3.3 Verification Process (KYC)

Identity verification may be required before a withdrawal. We may request a copy of your national ID card or passport. Withdrawals may be held until this process is completed.

3.4 Fraudulent Transactions

Any form of fraudulent transaction, chargeback, or money laundering activity is strictly prohibited. If such activity is detected, the account will be terminated immediately and the relevant authorities may be notified.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. This bonus applies only once to the first deposit of each new account.

4.2 Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 10 times before withdrawal is possible. For example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

4.3 Bonus Terms

• Bonuses cannot be transferred to another account.
• While a bonus is active, bets may only be placed on eligible games.
• Each promotional offer has its own expiry period; the bonus will be cancelled once it expires.
• Multiple bonuses cannot be used at the same time unless otherwise stated.
• vbaji reserves the right to modify or cancel any bonus offer at any time.

4.4 VIP Program

Active members can participate in three VIP tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), and Gold (up to 1.2% weekly cashback). Higher tiers can be reached based on gaming activity and platform engagement. Detailed VIP benefit terms are subject to change.

5.1 Fair Play Policy

vbaji is committed to fair play. We use certified Random Number Generator (RNG) technology in all games to ensure unbiased outcomes.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination if violated:

• Using any software bots or automated tools.
• Exploiting weaknesses or bugs in the game system.
• Colluding with other members to gain an unfair advantage.
• Using bonuses solely for the purpose of withdrawal (bonus abuse).
• Playing under another person's identity.

5.3 Technical Errors

vbaji reserves the right to void completed transactions or game results due to technical issues or system errors. In such cases, we will make every effort to provide a fair resolution.

5.4 Disconnection

Game results will not be voided due to loss of internet connection. It is the user's responsibility to ensure a stable internet connection while playing.

Protecting your personal information is our highest priority. We use SSL encryption technology to keep all your data and financial transactions secure.

To learn more about how your personal data is collected, stored, and used, please read our Privacy Policy.

We do not sell your personal information to third parties. However, information may be shared with relevant authorities when required by law or for fraud prevention purposes.

vbaji believes in responsible gaming. We want every member to enjoy gaming in a safe and healthy environment.

7.1 Self-Control Tools

Members can set deposit limits, session time limits, and self-exclusion on their own accounts. These features help ensure responsible gaming.

7.2 Protection of Minors

No one under the age of 21 may use this platform. It is your responsibility to ensure that minors in your household cannot access the platform.

7.3 Support

If you experience gaming addiction or related problems, visit our Responsible Gaming page and contact us for support. We provide 24/7 support in Bengali.

All content, logos, graphics, software, and designs on the vbaji website are protected under our intellectual property rights. Reproducing, distributing, or using any content without permission is prohibited.

Game content is subject to the intellectual property rights of the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi).

Users may not send or publish any illegal, offensive, or third-party intellectual property-infringing content through the platform.

vbaji shall under no circumstances be liable for the following:

• Any loss caused by your loss of internet connection.
• Loss resulting from the user's own negligence in exposing login credentials.
• Delays caused by system failures of third-party payment providers.
• Service interruptions due to unexpected technical errors or maintenance periods.
• Financial losses or personal consequences resulting from gaming activity.

Our maximum liability shall in no case exceed the original amount of the transaction in question.

10.1 Termination by vbaji

vbaji reserves the right to immediately terminate or suspend any account under the following circumstances:

• Violation of any clause of these Terms.
• Participation in fraudulent or dishonest activities.
• Providing false identity or information.
• Bonus abuse or operating multiple accounts.
• Failure to complete account verification.

10.2 Closure by the User

You may close your account at any time by contacting us via live chat or at [email protected]. Any eligible balance must be withdrawn before the account is closed.

vbaji reserves the right to change, amend, or update these Terms at any time. For any significant changes, we will post a notice on the platform and/or notify you at your registered email address.

Continued use of the platform after updated Terms have been published will be considered as your acceptance of the new Terms.

The latest version of the Terms will always be available on this page. Previous versions will no longer be in effect.

If you have a dispute or complaint, please first contact our customer support team. We always strive for a prompt and fair resolution.

12.1 Filing a Complaint

To file a complaint, write to [email protected] or contact us via 24/7 live chat. Clearly state the description of the issue, the relevant date, and the amount involved.

12.2 Resolution Timeframe

We treat all complaints with the highest priority and aim to resolve them as quickly as possible. Complex cases may require additional time.

13.1 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the complete agreement between vbaji and the user.

13.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining Terms will remain fully in effect.

13.3 Language

The Bengali version of these Terms shall always be considered effective and authoritative. In the event of any conflict in a translation, the Bengali version shall prevail.

13.4 Contact

For any questions or feedback regarding these Terms, please contact us:

• [email protected]
• 24/7 Live Chat — via the site